Refund Policy
Effective Date: 24 May 2025
Website: https://www.specialscourse.com
Owner: BEONE DEAL (Ashish Malik)
Contact: +91 93897 79101 | [email protected]
Business Address 1: UGS 15 Omax Plaza, Indirapuram, Ghaziabad, Uttar Pradesh 201014
Business Address 2: Sapphire Tower 1, Raymond Showroom, Sector 104, Noida, 201301, India
1. Overview
At (BEONE DEAL) Specialscourse.com, we are committed to delivering high-quality digital courses and educational content. Since our products are digital and instantly accessible, we maintain a strict no-refund policy under normal circumstances.
By purchasing any course from our website, you acknowledge and agree to the terms of this Refund Policy.
2. No Refund Policy
Once a course is purchased, all sales are final and non-refundable. We do not offer refunds, exchanges, or cancellations for:
-
Change of mind
-
Incompatibility with your device or browser
-
Lack of usage or login activity
-
Incorrect course selection
-
Failure to understand course content after purchase
3. Exceptions – When Refunds May Be Considered
Although we operate under a no-refund policy, we may issue a partial or full refund in the following exceptional cases, subject to verification:
-
Duplicate Payment: If you are charged more than once for the same course.
-
Technical Issues: If the course content is completely inaccessible due to an error on our platform and our support team fails to resolve it within 7 business days.
-
Non-Delivery of Course Access: If you do not receive access to the purchased course and no resolution is provided within 5 business days of your complaint.
All refund requests under these exceptions must be submitted via email to [email protected] within 7 days of the purchase date.
4. How to Request a Refund
To request a refund (only if you meet the criteria mentioned above), please send an email with the following details:
-
Full Name
-
Registered Email ID
-
Order ID / Transaction Reference
-
Course Name
-
Reason for Refund Request
-
Supporting screenshots (if applicable)
We will review your request and respond within 5 to 7 business days. Approval of refunds is entirely at our discretion.
5. Refund Processing Time
If your refund request is approved:
-
Refunds will be processed back to the original payment method.
-
It may take 7–10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
6. Contact Us
For any queries or issues related to refunds, contact:
Ashish Malik
Email: [email protected]
Phone: +91 93897 79101
Address: Sapphire Tower 1, Raymond Showroom, Sector 104, Noida, 201301, India
By purchasing any course on specialscourse.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.